Last Updated: 01/01/2025

At KidesWear.shop, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our refund and return policy below.

1. Return Eligibility

  • Returns are accepted only within 7 days of delivery.
  • The item must be unused, unworn, and in its original packaging with tags attached.
  • Items that are damaged, washed, or altered after delivery will not be eligible for return.
  • Certain items are non-returnable, including:
    • Innerwear & Undergarments
    • Personalized or Customized Items
    • Clearance or Final Sale Items

2. Return Process

To initiate a return, follow these steps:

  1. Contact our customer support at customer@kideswear.shop or call (207) 956-6686 within 7 days of receiving the order.
  2. Provide your order number and reason for return.
  3. Our team will review your request and, if approved, provide return instructions.
  4. Pack the item securely and send it to the provided return address.

3. Refund Policy

  • Refunds will be issued only in the form of store credit or exchange (No cash refunds).
  • Once we receive and inspect the returned item, we will process the refund within 7-10 business days.
  • If the return is approved, store credit will be issued, which can be used for future purchases.

4. Exchange Policy

  • Exchanges are available for defective or incorrect items.
  • If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
  • We will arrange for a replacement if stock is available; otherwise, store credit will be issued.

5. Order Cancellation Policy

  • Orders can be canceled within 24 hours of placement.
  • If the order has already been shipped, cancellation is not possible.

6. Late or Missing Refunds

  • If you haven’t received your store credit after 10 business days, please check your email or contact our support team.

7. Contact Us

For any refund or return-related queries, please reach out to us:

📧 Email: customer@kideswear.shop
📞 Phone: (207) 956-6686

By shopping at KidesWear.shop, you agree to our refund and return policies. Thank you for choosing us! 😊